Earn Actions

Earn actions allow customers to participate in your rewards program by completing actions to earn points. You can choose which earning actions to offer and set how many points customers earn for each one. After creating an earn action, you can edit it at any time.

Create a New Earn Action

Creating a new earn action adds a new way for you customers to earn points. To configure a new earn action:

1. In 1send dashboard, navigate to Loyalty > Points

2. Click + Ways to Earn

3. Select the type of action you’d like to reward for.

4. In the Earning Value section, input the number of points you'd like to offer for this action.

5. Click Create.

Edit an Existing Earn Action

Earn actions can be edited or modified at any time. To customize the emoji, earning value, or other properties of an existing way to earn:

1. In 1send dashboard, navigate to Loyalty > Points

2. In the Ways to earn card find the action you'd like to modify, click Edit.

3. Complete your desired changes.

4. Click Save.

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Activate or Disable an Earn Action

When a way to earn is active, customers will see it in their points menu and earn points for completing the action.

When a way to earn is disabled, customers will not earn points for completing the action and it will be hidden from the points menu.

To change the status of a way to earn:

1. In 1send dashboard, navigate to Loyalty > Points

2. In the Ways to earn card find the action you'd like to modify, click Edit.

3. In the Status section toggle Active or Disabled.

4. Click Save.

When an earn action is changed from active to disabled, any points previously earned from from that action will remain in customer accounts. No additional points will be earned for that action while the way to earn is in a disabled state.