Free Gift

This award requires manual action from seller

The Free Gift redeem award is a gift that can be added to your customer's checkout cart for their next order or pick up. The customer will not receive the gift unless they make another purchase or go for in person pick up.

Free gifts can be surprise boxes or a way to clear excess inventory

Redemption Flow

When a customer chooses the Free Gift redeem award, they are given the response that the gift will be reflected in their next order/ cart.

In 1send Dashboard's navigation bar, a dot will appear next to Loyalty and a number next to Pending Awards

Use the customer's name to match them in your checkout system. After adding the award to their cart, click the checkmark to mark as completed