Quickstart

Let’s get started ✨

What we’ll be covering…

1. Create a 1send User Account

2. Connect to a Channel

3. Create Earn Actions & Redeem Awards

4. Create Payment

5. Activate Points Program

Create a 1send User Account

Go to https://app.1send.chat/

Click “Get Started” to create your account

Enter user account details and click “Create account”

Input your store name to create a new store

Connect to a Channel

Choose a channel to connect to your store. You can connect more channels later.

We will use Facebook for this guide.

Click Allow access to Facebook

Choose Opt in to all current and future Pages & Opt in to all current and future Businesses

Select the Facebook Page you intend to use

Click Connect Selected Page

Check Facebook Page's Messenger receiver to make sure everything is working properly.

Required for Boxify users.

Facebook Integration

Learn more about 1send's integration with Facebook

Create Earn Actions & Redeem Awards

Go to Loyalty > Points tab

Click + Ways to Earn or + Ways to Redeem to set up your points

Learn more about points

Read our guide for how to setup your points program.

Create Payment

Go to Settings > Billing tab

Choose your plan (monthly vs yearly). Button will take you to a Stripe checkout link

Billing and Account

Manage your plan

Activate Points Program

Go to Loyalty > Points tab

Click Activate to turn on the points program

Only posts/lives created after activating the points program will earn points. This prevents customers from engaging with historic posts.