1send Social Commerce
  • 1send Documentation
  • Getting Started
    • Quickstart
  • Points
    • Fundamentals
    • Earn Actions
      • React to Post/Live
      • Comment on Post/Live
      • Subscribe to FB Messages
      • Follow on IG
    • Redeem Awards
      • Amount Discount
      • Percent Discount
      • Free Gift
  • Lives
    • Lucky Draw
  • Communication
    • Live Notifications
    • Points Notifications
  • Playbook
    • Livestream Abroad
  • Integrations
    • Facebook and 1send
  • Billing and Account
    • Manage your Plan
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On this page
  • Limiting Comment Count
  • Specifying Keyword
  1. Points
  2. Earn Actions

Comment on Post/Live

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Last updated 1 month ago

Available for Facebook and Instagram

The Comment on post/live earn action allows customers to earn points when they comment on your posts and lives.

1send allows you to easily customize this earn action. Each customization will also update the description that is shared to your customers.

Limiting Comment Count

By default a customer can earn points on an unlimited number of comments on each post or live. However, 1send allows you to limit this behavior if you want. This is an optional customization.

In the Earning Value section, toggle Limit comments per post/live and entering a Comment Limit.

Enabling the limit will only add points to that customer for the comments up to the limit on that post or live. For example:

  • You set the comment limit to 3 with a points value of 1

  • A new customer with 0 points initially comments on your live 5 times

  • That customer now has 3 points

  • Then you go live again and the same customer comments 2 times.

  • That customer now has 5 points

If you choose NOT to limit comments per post/live then it is recommended to have a lower point value

Specifying Keyword

By default a customer can earn points for every comment they make on a post or live. However, you can specify a keyword like "blessed" if you want to drive more awareness. This is an optional customization.

In the Earning Value section, toggle Specify a comment keyword (Optional) and entering a Comment Keyword.