> For the complete documentation index, see [llms.txt](https://docs.1send.chat/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.1send.chat/points/redeem-awards/percent-discount.md).

# Percent Discount

The `Percent discount` redeem award is amount off coupon code that is given to your customer when they redeem . **This is a percent amount**.

{% hint style="info" %}
Coupon codes are generated in your ecommerce checkout tool and copied into 1send.
{% endhint %}

When a customer redeems this award, a coupon code is automatically sent via messaging to them.

In **Reward Value** section, enter the **discount percentage** and the **points cost** it takes to redeem the discount code .

## Single vs Multiple Discount Codes

For discount code you have the option to have a single discount code or multiple discount codes.

### Multiple Discount Codes

{% hint style="success" %}
We strongly recommend using multiple discount codes if your ecommerce checkout tool allows.
{% endhint %}

In **Discount code** section, enter your list of codes as **comma separated values**. Each time this award is redeemed a unique discount code is given to the customer.

In your **ecommerce checkout tool**, remember to limit to one-time use only.

<figure><img src="/files/qP2fcMjZEkpwcxRJUytg" alt=""><figcaption></figcaption></figure>

### Single Discount Code

In **Discount code** section, enter a single code. The same discount code will be given to anyone who has redeemed this award.&#x20;

To prevent issues, we recommend:

* In your **ecommerce checkout tool**, limiting the coupon code to only be used 1 time per customer&#x20;
* Frequently changing the coupon code. This way customers who have redeem again will be able to use their following coupon codes.

## Expiry Date

This is an optional setting if you set your coupon code to expire in your **ecommerce checkout tool.** 1send helps communicate it to your customers when they redeem the award so they know about the expiration date.

In 1send's **Discount code** section, toggle on **Code has expiration date**. Then enter the **expiration date**.&#x20;

<figure><img src="/files/7E2udYMyJ9vGvJ0Ru71b" alt=""><figcaption></figcaption></figure>

The customer will see the expiration date when they redeem the award.&#x20;