1send Social Commerce
  • 1send Documentation
  • Getting Started
    • Quickstart
  • Points
    • Fundamentals
    • Earn Actions
      • React to Post/Live
      • Comment on Post/Live
      • Subscribe to FB Messages
      • Follow on IG
    • Redeem Awards
      • Amount Discount
      • Percent Discount
      • Free Gift
  • Lives
    • Lucky Draw
  • Communication
    • Live Notifications
    • Points Notifications
  • Playbook
    • Livestream Abroad
  • Integrations
    • Facebook and 1send
  • Billing and Account
    • Manage your Plan
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  1. Communication

Live Notifications

PreviousLucky DrawNextPoints Notifications

Last updated 13 days ago

1send supports automatically notifying your customers when you go live to bring them to your livestream.

Live notifications are only sent 5 minutes after the live has started in case the live has technical issues.

Facebook Messenger

Facebook users that have subscribed your Facebook Page's Messenger notifications.

In 1send dashboard, navigate to Communication > Live Notifications

Toggle on Auto-notify FB subscribers when FB Live starts

Next time your Facebook Page goes live, your subscriber will receive an automatic notification with a link to your live.

  1. Description entered when you go live

  2. Link to Facebook Livestream

  3. Check loyalty points

There is a 24 hour cooldown period after a customer receives notification. Meaning they will not be able to get another live notification if a seller goes live within 24 hours.

Facebook Subscribers

How to get Facebook subscribers