# Live Notifications

1send supports automatically notifying your customers when you go live to bring them to your livestream.

{% hint style="info" %}
Live notifications are only sent 5 minutes after the live has started in case the live has technical issues.
{% endhint %}

## Facebook Messenger

Facebook users that have subscribed your Facebook Page's Messenger notifications. 

In 1send dashboard, navigate to **Communication > Live Notifications**

Toggle on **Auto-notify FB subscribers when FB Live starts**

<figure><img src="/files/2FX2yzouHhTb4j6yz1xg" alt=""><figcaption></figcaption></figure>

Next time your Facebook Page goes live, your subscriber will receive an automatic notification with a link to your live.

<figure><img src="/files/WcrDkXHtiyxpoRi4qnAE" alt=""><figcaption></figcaption></figure>

1. Description entered when you go live
2. Link to Facebook Livestream
3. Check loyalty points

{% hint style="danger" %}
There is a 24 hour cooldown period after a customer receives notification. Meaning they will not be able to get another live notification if a seller goes live within 24 hours.
{% endhint %}

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Facebook Subscribers</strong></td><td>How to get Facebook subscribers</td><td><a href="/pages/wOpA6MbvHWlV4M0yUtFz">/pages/wOpA6MbvHWlV4M0yUtFz</a></td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.1send.chat/communication/live.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.