> For the complete documentation index, see [llms.txt](https://docs.1send.chat/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.1send.chat/communication/live.md).

# Live Notifications

1send supports automatically notifying your customers when you go live to bring them to your livestream.

{% hint style="info" %}
Live notifications are only sent 5 minutes after the live has started in case the live has technical issues.
{% endhint %}

## Facebook Messenger

Facebook users that have subscribed your Facebook Page's Messenger notifications. 

In 1send dashboard, navigate to **Communication > Live Notifications**

Toggle on **Auto-notify FB subscribers when FB Live starts**

<figure><img src="https://1183297155-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fd562qAQcyZaIBgPWDGRd%2Fuploads%2Ff5LzDfZeW9ctsc9zvJUq%2Fauto-notify.png?alt=media&amp;token=5d2c3c74-b580-4571-8d24-a40bcb842c37" alt=""><figcaption></figcaption></figure>

Next time your Facebook Page goes live, your subscriber will receive an automatic notification with a link to your live.

<figure><img src="https://1183297155-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fd562qAQcyZaIBgPWDGRd%2Fuploads%2FsyLaeQz6Wv0WQcXNohPA%2Fauto-notify%20(2).png?alt=media&amp;token=a1939dc7-44bc-4e56-a05c-3a3cf2711797" alt=""><figcaption></figcaption></figure>

1. Description entered when you go live
2. Link to Facebook Livestream
3. Check loyalty points

{% hint style="danger" %}
There is a 24 hour cooldown period after a customer receives notification. Meaning they will not be able to get another live notification if a seller goes live within 24 hours.
{% endhint %}

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Facebook Subscribers</strong></td><td>How to get Facebook subscribers</td><td><a href="/points/earn-actions/subscribe-to-fb-messages.md">Subscribe to FB Messages</a></td></tr></tbody></table>